Our trainers know what they're talking about; they've done it and they still do it. They've got bags of credibility and frontline experience. They don't need to blag it.
No impractical theory - we tell it like it is so you can get on and do it.
Plenty of conversation, real-life examples, up-to-date scenarios and as much hands-on as we can cram in. We don't leave questions until the end - what do you want to know?
No tedious get-to-know-you games, no team flip-chart exercises.
Professional doesn't have to mean dull and our training certainly isn't. We hate boring instructors, minimise powerpoint and maximise humour and enthusiasm.
No padding or waffle or dragging a day's course into a week.